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Libros de Joseph A. Michelli
Leading The Starbucks Way: 5 Principles For Connecting With Your Customers, Your Products And Your People
- The proven leadership philosophies behind Starbucks incredible brand loyalty. Joseph Michelli,
26,11€24,81€
When Fish Fly: Lessons For Creating A Vital And Energized Workplace From The World Famous Pike Place Fish Market
- In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves
32,49€30,87€
The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-carlton Hotel Company
- 224 páginas
- When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences...
31,92€30,32€
The Starbucks Experience
- 208 páginas
- Featuring fresh-brewed, piping-hot leadership strategies that have made Starbucks a robust company worldwide, this book presents a rich mix of ideas for businesses that want to learn how to apply the secret behind Starbucks' phenomenal vision, creativity,...
31,92€30,32€