ELIGE TUS LIBROS ¡EL ENVÍO ES GRATIS!*
* Envíos a partir de 18€ para España peninsular, Tenerife, Gran Canaria y Mallorca
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph A. Michelli
Joseph A. Michelli
Detalles del libro
| Editorial | Mcgraw-Hill Education - Europe |
|---|---|
| Edición | 1º(13/06/2008) | Páginas | 224 |
| Idioma | Inglés |
| ISBN | 9780071548335 |
| ISBN-10 | 0071548335 |
Detalles del libro
| Autor/es | Joseph A. Michelli |
|---|---|
| Editorial | Mcgraw-Hill Education - Europe |
| Edición | 1º(13/06/2008) | Páginas | 224 |
| Idioma | Inglés |
| ISBN | 9780071548335 |
| ISBN-10 | 0071548335 |
Otros clientes que compraron el libro The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company también compraron:
-
What's The Secret?
- Iii, Dijulius, John R.
- 240 páginas
- Reveals how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis while the majority of businesses struggle with getting much smaller teams to do it right.
28,96€27,52€
Otros libros de Libros de Poesía:
Otra información de interés
- Portada: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company de Mcgraw-Hill Education - Europe
- Editorial: Mcgraw-Hill Education - Europe | 13/06/2008
- Sinopsis:
El autor de The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, con isbn 978-0-07-154833-5, es Joseph A. Michelli, esta publicación tiene doscientas veinticuatro páginas.
Resumen
When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With... Leer más
Otros libros de Michelli, Joseph A. son Leading The Starbucks Way: 5 Principles For Connecting With Your Customers, Your Products And Your People, When Fish Fly: Lessons For Creating A Vital And Energized Workplace From The World Famous Pike Place Fish Market y The Starbucks Experience.